Privacy Policy

Last updated: December 21, 2024

This Privacy Policy describes how EMMESS TECHNOLOGIES PRIVATE LIMITED and its affiliates (collectively "EMMESS TECHNOLOGIES PRIVATE LIMITED, we, our, us") collect, use, share, protect or otherwise process your information/personal data through our website https://www.nirfclarit.ai (hereinafter referred to as Platform).

Please note that you may be able to browse certain sections of the Platform without registering with us. We do not offer any product/service under this Platform outside India and your personal data will primarily be stored and processed in India.

Collection

We collect your personal data when you use our Platform, services or otherwise interact with us during the course of our relationship. Some of the information that we may collect includes but is not limited to:

• Personal data provided during sign-up/registration (name, date of birth, address)
• Contact information (telephone/mobile number, email ID)
• Identity and address proof documents
• Payment information (with consent)
• Biometric information (when opted for specific features)

Usage

We use personal data to:

• Provide the services you request
• Assist sellers and business partners in handling orders
• Enhance customer experience
• Resolve disputes and troubleshoot problems
• Inform you about offers, products, services, and updates
• Detect and protect against fraud
• Conduct marketing research and analysis

Sharing

We may share your personal data:

• Internally within our group entities
• With sellers and business partners
• With third-party service providers
• With government agencies when required by law

Security Precautions

To protect your personal data from unauthorised access or disclosure, loss or misuse we adopt reasonable security practices and procedures. Users are responsible for ensuring the protection of login and password records for their account.

Data Deletion and Retention

You have an option to delete your account by visiting your profile and settings on our Platform. We retain your personal data information for a period no longer than is required for the purpose for which it was collected or as required under any applicable law.

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